1. Introduction

At Resilient Servers, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

2.1. Personal Data

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• Business information (company name, job title)
• Technical support communications

2.2. Usage Data

• IP address and location data
• Browser and device information
• Pages visited and features used
• Time spent on site and interaction patterns
• Server performance metrics

3. How We Collect Information

We collect information through:

• Direct interactions (account registration, service purchases, customer support)
• Automated technologies (cookies, server logs, analytics tools)
• Third-party sources (payment processors, credit verification agencies)

4. How We Use Your Information

We use your information for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and billing
• Customer support and communication
• Security monitoring and fraud prevention
• Compliance with legal obligations
• Marketing and promotional activities (with consent)
• Analytics and service development

5. Disclosure of Your Information

We may disclose your personal information to:

• Service providers and business partners who assist in delivering our services
• Payment processors and financial institutions
• Professional advisors (lawyers, accountants, auditors)
• Government authorities when required by law
• Potential buyers in case of merger, acquisition, or sale of business assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Data backup and recovery procedures
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is retained while your account is active and for a reasonable period afterward for legal and business purposes.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in Section 12.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our website.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ALYASSER INFORMATION SERVICES OÜ

Email: contact@alyis.ee

Phone: +372 5362 7161

Address: Jõe tn 3-406 Tallinn 10151 Estonie

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last Updated: April 15, 2025